Comments on Notes From the Rocket: Comcast "Customer Security Assistance:" ComTastic!...

Organizations like CSA are the governing power of ...

2008-11-07T15:14:01.247-08:00

Organizations like CSA are the governing power of ISP's. If it was ok for everyone to use up as much bandwidth as they wanted than the traffic would make all surrounding customers suffer. If you really want to run FTP servers and host stuff than i would have to suggest ordering a service that agrees with what you plan on doing with it. Dont bash them for having to be the "police" because without them there would be nothing but chaos.

Thank you for posting this!You posted it about a w...

2007-11-24T11:46:38.550-08:00

Thank you for posting this!

You posted it about a week before I was getting a broadband connection. I'd been leaning towards getting one from Comcast, because they seemed to have the best deals, and I didn't know much else about how to pick.

I'm now very happy with my Speakeasy connection.

But does it not worry you that Speakeasy is now ow...

2007-08-24T17:07:25.813-07:00

But does it not worry you that Speakeasy is now owned by Best Buy? Personally, it leaves me terrified, I'd rather go to the telco (SBC). I admit it's a close call.

Thanks for the comments, folks - yup, its a very w...

2007-08-23T14:32:02.497-07:00

Thanks for the comments, folks - yup, its a very weird organization. I hope its not a tack that all ISPs will take.

Srdjan - to answer your question: convenience. Speakeasy is more expensive than Comcast for the same bandwidth, and harder to negotiate a setup. 90% of folks just want to go with cheap n' easy...which Comcast definitely is.

- Rob

That is madness. I don't understand why consumers ...

2007-08-23T14:24:18.603-07:00

That is madness. I don't understand why consumers don't start leaving these big telcos and cable companies in the dust and go with better options, like Speakeasy. Ugh.

Hey, just got this link from the Buzz Out Loud pod...

2007-08-23T14:09:17.248-07:00

Hey, just got this link from the Buzz Out Loud podcast.

I can 100% verify the existance of this group. A few years ago I ran into them (not sure what they were called but I can tell from the voice in the transcript) and had a similar exchange.

I paid for Comcast's "three IP" service where you hook up a hub to your cable modem. Well, one day I came home and my service was down. Called in to support and had almost the same exchange.

Comcrap's problem that time was that its DHCP server fullfiled all 255 of my linux box's queued requests, essitinaly assigning my one machine an entire subnet. I argued that it was their stupidity for giving the same MAC address (network card for lay people) that many IPs. The conversation ended with the same result as here. "Is my service back on? Ok then."

Wait till you call in next time. When this happen to me my account was "flagged" and I bypassed first level support all together!